bhi88 Privacy Policy

1 Introduction

bhi88 ("we", "us", or "the platform") is a trusted online gaming service provider in Bangladesh. Protecting your personal information when you use our services through our website https://bhi88.lat is our primary responsibility.

This privacy policy ("Policy") explains what types of information bhi88 collects, how that information is used and protected, and what rights you have regarding your information. By using our platform, you are considered to have given your consent to the terms of this policy.

We believe that transparency and trustworthiness are the foundation of a healthy digital relationship. That is why we always strive to be clear about how we handle your information.

2 Information We Collect

When you register and use bhi88's services, we may collect various types of information. This information can be divided into two main categories:

2.1 Information You Provide

When you create an account on our platform or use our services, we may collect the following information:

• Full name and username
• Date of birth (for age verification — only users aged 21 and above may use the platform)
• Valid email address
• National ID card or passport number (for identity verification)
• Information required for financial transactions (such as bKash, Nagad, Rocket, or Upay account details)
• Any information provided when contacting our support team

2.2 Automatically Collected Information

We may automatically collect the following information through technical means:

• IP address and device information
• Browser type and version
• Date and time of access to our site
• Pages visited and activity logs
• Referring website or source information
• Gaming activity and transaction history

3 Purpose of Data Use

bhi88 uses collected information only for the following legitimate purposes:

3.1 Account Management

We need your information to create, verify, and manage your account. This includes identity confirmation, age verification, and ensuring the security of your account.

3.2 Processing Financial Transactions

We use your financial information to correctly process all financial transactions, including deposits and withdrawals. The minimum deposit amount at bhi88 is ৳100 and the minimum withdrawal amount is ৳1,000.

3.3 Service Improvement

We analyse the information we collect to improve your gaming experience and enhance the performance of our platform.

3.4 Communication and Support

Our 24/7 live chat support team uses your information to resolve your issues and keep you informed about important matters.

3.5 Fraud and Manipulation Prevention

We use information to detect irregular activity in order to protect our platform and other users.

4 Data Retention Period

bhi88 retains your personal information only for as long as it is necessary. We consider the following factors when determining how long to retain data:

• Account information: Retained for as long as your account is active and for any applicable period thereafter.
• Financial transaction records: Retained for the period required by financial regulations.
• Communication history: Retained for a defined period to help improve the quality of support.
• Technical logs: Retained for a limited period for security and analytics purposes.

Even after an account is closed, certain information may be retained for a defined period where there are legal obligations that require it.

5 Sharing Information with Third Parties

bhi88 never sells your personal information or provides it to third parties for advertising purposes. However, limited information may be shared in the following circumstances in order to provide our services:

5.1 Payment Processors

Information necessary to process transactions is shared with payment services such as bKash, Nagad, Rocket, and Upay. These organisations are governed by their own privacy policies.

5.2 Technology Service Providers

Operating our platform requires working with trusted technology partners. They work on our behalf under contractual terms only and cannot use your information independently.

5.3 Legal Obligations

In the event of a court order or legal requirement, we may be obliged to provide information to law enforcement agencies. In such cases we will act in accordance with the law and will endeavour to notify you where possible.

6 Cookies and Tracking Technologies

bhi88 uses cookies and similar technologies to improve your browsing experience.

6.1 Types of Cookies

• Essential cookies: Required for the basic functionality of the platform, such as maintaining login sessions.
• Functional cookies: Help remember your preferences and settings.
• Analytics cookies: Used to understand how users are using the site.
• Security cookies: Used to prevent fraud and unauthorised access.

6.2 Cookie Controls

You can control cookies by changing your browser settings. Please note, however, that disabling certain cookies may cause some features of the platform to not work properly.

7 Your Rights

You have the following rights regarding your personal information:

7.1 Right to Access

You may request from us at any time to know what information we hold about you.

7.2 Right to Correction

If your information is incorrect or incomplete, you may request that it be corrected.

7.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, this may not be possible in all cases if there are legal or contractual obligations.

7.4 Right to Object to Processing

You may object to your information being processed for specific purposes.

7.5 Right to Data Portability

You have the right to receive your personal information in a structured, machine-readable format.

8 Security Measures

bhi88 uses industry-standard security technologies to protect your personal information.

• SSL encryption: All data transmissions on our platform are protected by SSL/TLS encryption.
• Data encryption: Sensitive information is encrypted when stored.
• Two-factor verification: An additional layer of security is provided for account access.
• Regular security testing: Our systems undergo regular security audits.
• Trained staff: Our employees receive regular training on data protection.
• Access controls: Only authorised staff can access your information.

While we maintain the highest security standards, it is not possible to make data transmission over the internet completely secure. We remain vigilant at all times in protecting your information.

9 Minors' Privacy

bhi88's services are intended only for individuals aged 21 or above. We do not knowingly collect any information from minors.

If we are informed that we have unintentionally collected information from a minor, we will immediately delete that information and close the associated account.

10 Policy Changes

bhi88 reserves the right to amend this privacy policy as needed. For any significant changes:

• We will publish the updated policy on this page.
• The "Last updated" date at the top of the page will be changed.
• For significant changes, we will endeavour to notify you by email.

If you continue to use our platform after a policy change, you will be considered to have consented to the updated policy. We therefore advise you to review this page regularly.

11 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us through the following:

• Email: [email protected]
• Live chat: 24/7 live chat support — our team is always ready to help.

We endeavour to process all privacy-related requests as quickly as possible.

Thank you for trusting bhi88. We are always committed to handling your privacy and security with the greatest responsibility.