🛡 Safe and Responsible Gaming

bhi88's commitment to responsible gaming

bhi88 believes gaming should be an enjoyable source of entertainment — never a cause of stress or problems. Our responsible gaming policy keeps you protected and in control.

For adults only

Only those aged 21 or above can open an account and play at bhi88.

Age verification and our responsibility

bhi88 is a responsible online gaming platform in Bangladesh. We firmly believe that online gaming is strictly for those aged 21 or above only. Every user's age is verified at the time of registration and minors are not permitted to create an account.

If there are underage children or teenagers in your household, please make sure they cannot access your bhi88 account on your device. Use an app lock or device PIN if needed.

Please note: Providing false information about age during registration at bhi88 is a violation of regulations and may result in the account being suspended or cancelled.

Our protection tools

bhi88 provides a number of powerful tools to help you enjoy the platform safely and in a controlled way.

Deposit Limit

You can set a daily, weekly, or monthly deposit limit. This helps you stay within a set budget and avoid overspending. Limits take effect immediately.

Daily Limit Weekly Limit Monthly Limit

Time-Out Break

If you feel you need a temporary break, you can take a time-out from 24 hours up to 6 weeks. During this period your account will be temporarily suspended.

24 Hours 7 Days 6 Weeks

Self-Exclusion

If you feel that gambling is becoming a problem for you, you can request self-exclusion. It is possible to close your account for a set period or permanently.

3 Months 6 Months Permanent

Gaming History Review

You can easily view your deposit, withdrawal, and gaming history from your account. Analyse your own habits and make informed decisions.

Transaction History Game Log

24/7 Support Team

If you feel gaming is becoming a problem or you need any assistance, our live chat support in Bengali is available 24 hours a day, 7 days a week.

Support in Bengali Live Chat

Reality Check

You will receive notifications at set intervals showing how long you have been playing. This keeps you aware of time and reminds you to take a break when needed.

30-Minute Reminder 1-Hour Reminder

Warning Signs of a Problem

To maintain responsible gaming, stay aware of the signs below. If any of these appear in your life, it is time to seek help.

If gaming feels like a solution to your stress or problems, that is a warning sign.
  • Spending more money than your set budget
  • Playing more to recover losses (chasing losses)
  • Hiding your gaming from family or friends
  • Feeling restless or irritable without gaming
  • Being unable to focus on daily tasks, family, or work
  • Borrowing money or taking loans from others to fund gaming
  • Being unable to stop despite repeated attempts

Healthy Gaming Habits

Following these guidelines while playing at bhi88 will keep your experience enjoyable at all times.

  • Set a budget before you play and stick to it
  • See gaming as entertainment only, not as a source of income
  • Set a time limit and keep an eye on the clock
  • It is better not to play when you are tired or under stress
  • Do not play under the influence of alcohol or anything else
  • Take regular breaks and spend time with your family
  • If you notice any problem, seek help right away

How to Use Protection Tools

Once you log in to your bhi88 account, you can manage your protection settings by following the steps below.

01

Log in to your account

Log in to the bhi88 platform with your username and password. Then go to Account Settings.

02

Go to the "Responsible Gaming" section

Find the "Responsible Gaming" option in the settings menu. All your protection tools will be available there in one place.

03

Set a deposit limit

Set a daily, weekly, or monthly limit according to your financial comfort. Lowering a limit takes effect immediately; raising one takes effect after 24 hours.

04

Turn on Reality Check

Set a time interval of your choice (for example, 30 minutes or 1 hour). A notification will appear each time that interval passes during a session.

05

Take a Time-Out or Self-Exclusion

Take a short-term or long-term break whenever you feel the need. Once you self-exclude, your account cannot be reactivated before the period ends.

06

Contact live chat for support

If you have trouble with any of the settings above or need further assistance, reach out to our 24/7 live chat support team. They will help you in Bengali.

The Right Understanding of Gaming

Whether you play cricket betting, slots, or live casino at bhi88, it is important to know that online gaming is an entertainment activity. Every game involves an element of chance and there is no guarantee of winning.

Slot games are powered by a Random Number Generator (RNG), which makes every spin completely independent and unpredictable. The result of a previous spin does not affect future spins — so there is no such thing as a "hot streak" or a "due win".

In cricket or other sports betting, information and analysis can help, but a win can never be guaranteed. Chasing losses by placing larger bets only leads to greater losses.

Key principle: Never bet more than you can afford to lose. Gaming is for entertainment — not for earning a living.

What are RTP and Volatility?

RTP (Return to Player) is a game's theoretical long-term payout rate. A higher RTP means a greater share returns to players over time — but it does not guarantee the outcome of any single session.

Volatility refers to how frequently and how much a game pays out. High-volatility games offer larger rewards less often; low-volatility games offer smaller rewards more often.

Get Help — You Are Not Alone

Problematic gaming is a recognised issue. Asking for help is a sign of courage. bhi88 is always here for you.

Live Chat Support

Our support team is ready to listen to you in Bengali, 7 days a week, 24 hours a day. Share any concern you have related to gaming.

Click the live chat button on the site

Email Support

If you would like to explain your situation in detail, write to our support email. We will do our best to respond as quickly as possible.

[email protected]

Immediate Account Closure

If you feel you need to stop right now, let us know via live chat or email. We will suspend or close your account immediately.

Your decision, our support

Frequently Asked Questions

Answers to common questions about responsible gaming.

Yes, you can change your deposit limit at any time. However, lowering a limit takes effect immediately. Raising a limit has a 24-hour cooling-off period — this helps protect you from impulsive decisions.

For a time-limited self-exclusion, you can apply again once the period ends. However, a permanent self-exclusion cannot be reversed and your account cannot be reactivated. You should not attempt to open a new account while a self-exclusion is in place.

No. bhi88 is for people aged 21 and above only. Anyone under 21 — including those under 18 — cannot use this platform. If false information about age is found during verification, the account will be permanently closed.

A time-out is a temporary break — for any period between 24 hours and 6 weeks. Self-exclusion is longer-term — 3 months, 6 months, or permanent. Self-exclusion is more effective for those facing gaming problems.

Alongside bhi88 support, you can talk to a family member, a friend, or someone you trust. In Bangladesh, you can also seek help from a professional mental health counsellor. Acknowledging a problem and asking for help shows courage.

Once you set a deposit limit, you will not be able to add more funds to your account beyond that limit. This protects you from spending too much on impulse and allows you to enjoy gaming within a controlled budget. The minimum deposit at bhi88 is ৳100.

Enjoy Safely

Play responsibly and enjoy the entertainment experience at bhi88. Your safety is our first priority.