bhi88's commitment to responsible gaming
bhi88 believes gaming should be an enjoyable source of entertainment — never a cause of stress or problems. Our responsible gaming policy keeps you protected and in control.
For adults only
Only those aged 21 or above can open an account and play at bhi88.
Age verification and our responsibility
bhi88 is a responsible online gaming platform in Bangladesh. We firmly believe that online gaming is strictly for those aged 21 or above only. Every user's age is verified at the time of registration and minors are not permitted to create an account.
If there are underage children or teenagers in your household, please make sure they cannot access your bhi88 account on your device. Use an app lock or device PIN if needed.
Our protection tools
bhi88 provides a number of powerful tools to help you enjoy the platform safely and in a controlled way.
Deposit Limit
You can set a daily, weekly, or monthly deposit limit. This helps you stay within a set budget and avoid overspending. Limits take effect immediately.
Time-Out Break
If you feel you need a temporary break, you can take a time-out from 24 hours up to 6 weeks. During this period your account will be temporarily suspended.
Self-Exclusion
If you feel that gambling is becoming a problem for you, you can request self-exclusion. It is possible to close your account for a set period or permanently.
Gaming History Review
You can easily view your deposit, withdrawal, and gaming history from your account. Analyse your own habits and make informed decisions.
24/7 Support Team
If you feel gaming is becoming a problem or you need any assistance, our live chat support in Bengali is available 24 hours a day, 7 days a week.
Reality Check
You will receive notifications at set intervals showing how long you have been playing. This keeps you aware of time and reminds you to take a break when needed.
Warning Signs of a Problem
To maintain responsible gaming, stay aware of the signs below. If any of these appear in your life, it is time to seek help.
- Spending more money than your set budget
- Playing more to recover losses (chasing losses)
- Hiding your gaming from family or friends
- Feeling restless or irritable without gaming
- Being unable to focus on daily tasks, family, or work
- Borrowing money or taking loans from others to fund gaming
- Being unable to stop despite repeated attempts
Healthy Gaming Habits
Following these guidelines while playing at bhi88 will keep your experience enjoyable at all times.
- Set a budget before you play and stick to it
- See gaming as entertainment only, not as a source of income
- Set a time limit and keep an eye on the clock
- It is better not to play when you are tired or under stress
- Do not play under the influence of alcohol or anything else
- Take regular breaks and spend time with your family
- If you notice any problem, seek help right away
How to Use Protection Tools
Once you log in to your bhi88 account, you can manage your protection settings by following the steps below.
Log in to your account
Log in to the bhi88 platform with your username and password. Then go to Account Settings.
Go to the "Responsible Gaming" section
Find the "Responsible Gaming" option in the settings menu. All your protection tools will be available there in one place.
Set a deposit limit
Set a daily, weekly, or monthly limit according to your financial comfort. Lowering a limit takes effect immediately; raising one takes effect after 24 hours.
Turn on Reality Check
Set a time interval of your choice (for example, 30 minutes or 1 hour). A notification will appear each time that interval passes during a session.
Take a Time-Out or Self-Exclusion
Take a short-term or long-term break whenever you feel the need. Once you self-exclude, your account cannot be reactivated before the period ends.
Contact live chat for support
If you have trouble with any of the settings above or need further assistance, reach out to our 24/7 live chat support team. They will help you in Bengali.
The Right Understanding of Gaming
Whether you play cricket betting, slots, or live casino at bhi88, it is important to know that online gaming is an entertainment activity. Every game involves an element of chance and there is no guarantee of winning.
Slot games are powered by a Random Number Generator (RNG), which makes every spin completely independent and unpredictable. The result of a previous spin does not affect future spins — so there is no such thing as a "hot streak" or a "due win".
In cricket or other sports betting, information and analysis can help, but a win can never be guaranteed. Chasing losses by placing larger bets only leads to greater losses.
What are RTP and Volatility?
RTP (Return to Player) is a game's theoretical long-term payout rate. A higher RTP means a greater share returns to players over time — but it does not guarantee the outcome of any single session.
Volatility refers to how frequently and how much a game pays out. High-volatility games offer larger rewards less often; low-volatility games offer smaller rewards more often.
Get Help — You Are Not Alone
Problematic gaming is a recognised issue. Asking for help is a sign of courage. bhi88 is always here for you.
Live Chat Support
Our support team is ready to listen to you in Bengali, 7 days a week, 24 hours a day. Share any concern you have related to gaming.
Click the live chat button on the site
Email Support
If you would like to explain your situation in detail, write to our support email. We will do our best to respond as quickly as possible.
Immediate Account Closure
If you feel you need to stop right now, let us know via live chat or email. We will suspend or close your account immediately.
Your decision, our support
Frequently Asked Questions
Answers to common questions about responsible gaming.
Enjoy Safely
Play responsibly and enjoy the entertainment experience at bhi88. Your safety is our first priority.