bhi88 Terms and Conditions

1 General Terms

These terms and conditions ("Terms") apply to the use of the bhi88 platform and all related services. By creating an account or using any service on bhi88, you are considered to have fully accepted these Terms, our Privacy Policy, and our Responsible Gaming Policy.

These Terms are written in Bengali and serve as the primary governing document for the service. bhi88 reserves the right to modify these Terms at any time. Continued use of the platform after changes take effect will be considered acceptance of the updated Terms.

2 Eligibility and Account Registration

To open an account and use services on bhi88, you must meet the following conditions:

• You must be 21 years of age or older.
• You are registering voluntarily and of your own free will.
• All information provided is true, complete, and up to date.
• You will have only one active account — multiple accounts for the same person are strictly prohibited.
• You are using this platform for yourself and for personal entertainment, not on behalf of any third party.

Identity Verification (KYC)

bhi88 reserves the right to verify your identity at any time. A copy of your National ID (NID), passport, or driving licence may be requested for verification. Withdrawals may be placed on hold until verification is complete.

3 Account Security

It is your responsibility to keep your account secure. The following must be observed at all times:

• Keep your login credentials (username and password) completely private — do not share them with anyone.
• If you suspect unauthorised access to your account, notify our support team immediately.
• Allowing third parties to use your account is prohibited.
• Log out after every session, especially on shared devices.

bhi88 will never ask for your password by email or chat. If anyone asks for your password, it is a fraudulent activity — notify us immediately.

4 Deposits and Withdrawals

Deposits

• Minimum deposit: ৳100 (for each payment method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• Once a deposit is processed it is non-refundable, though adjustments may be made after review for security-related reasons.
• Deposited funds must come from a payment source registered in your own name.

Withdrawals

• Minimum withdrawal: ৳1,000.
• Withdrawal requests are generally processed within 1 hour.
• Withdrawals will only be made to the same payment method used for the deposit.
• Withdrawals may be delayed if identity verification has not been completed.
• bhi88 reserves the right to review withdrawals in cases of unusual transaction patterns.

5 Bonuses and Promotional Offers

bhi88 offers various bonuses and promotional offers from time to time. Please read the relevant terms carefully before accepting any offer.

Welcome Bonus

• New members will receive a 100% bonus on their first deposit up to ৳5,000.
• A 25x wagering requirement must be met before the bonus can be withdrawn.
• After accepting a bonus, the wagering requirement must be fulfilled within the specified time limit — otherwise the bonus will be forfeited.
• Only one welcome bonus is allowed per household or IP address.

VIP Cashback

• Bronze: weekly cashback up to 0.2%
• Silver: weekly cashback up to 0.5%
• Gold: weekly cashback up to 0.7%
• Platinum: weekly cashback up to 1.0%
• Diamond: weekly cashback up to 1.2%

Progression through VIP tiers depends on your overall activity and long-term participation. bhi88 reserves the right to change or cancel promotional offers at any time.

6 Betting Rules

All bets and game outcomes on bhi88 are determined in a fair and transparent manner. The following rules apply to all players:

• Once confirmed, a bet cannot be changed or cancelled.
• If a game remains incomplete due to a technical issue, the bet for that round will be considered void and the wagered amount will be refunded.
• bhi88 reserves the right to correct or cancel any winnings incorrectly displayed due to a game result error or software fault.
• Only participate in games approved by bhi88. Using third-party software or bots to play is strictly prohibited.

Live Casino and Slots

When participating in live casino games (provided by Ezugi and Evolution Gaming) and slots games (provided by PG Soft, Pragmatic Play, JILI, and Spribe), the rules of the relevant game provider will also apply.

7 Prohibited Activities

The following activities are strictly prohibited on the bhi88 platform:

• Operating multiple accounts or opening an account under a third party's identity.
• Playing games using automated software, bots, scripts, or any other artificial means.
• Using the platform for money laundering or illegal financial transactions.
• Bonus arbitrage or abuse of promotional offers.
• Collusion with other players or attempting to influence game outcomes.
• Attempting to breach the platform's security systems or hacking.
• Collecting or misusing the personal information of other users.

8 Responsible Gaming

bhi88 places the highest importance on responsible gaming. We believe gaming should be for entertainment only, never as a source of income or a solution to financial problems.

• Only play with money that you can afford to lose without it affecting your financial wellbeing.
• If you feel you have lost control of your gaming, contact us — we will help you set limits on your account or take a temporary break.
• You can use the Self-Exclusion feature to temporarily close your account for a set period of time.
• The minimum age to participate on bhi88 is 21 years.

For more information, visit our Responsible Gaming page.

9 Privacy and Data Protection

Keeping your personal information secure is our responsibility. bhi88 uses modern SSL encryption technology to protect all transactions and personal data.

• Your personal information will be used only for service delivery, security verification, and legal compliance.
• Your information will not be sold to or shared with third parties without authorisation.
• Information may be disclosed to the relevant authorities where required by legal obligation.

To learn more about data protection, visit our Privacy Policy page.

10 Limitation of Liability

bhi88 makes every effort to operate a reliable and secure platform. However, our liability is limited in the following cases:

• bhi88 is not responsible for issues caused by internet disconnection or technical failure.
• No compensation will be provided for game disruptions caused by problems with your device or network.
• bhi88 is not responsible for delays caused by third-party payment providers.
• bhi88 reserves the right to temporarily suspend services in unforeseen circumstances (force majeure).

11 Account Suspension and Closure

bhi88 reserves the right to temporarily or permanently close any account for the following reasons:

• Violation of any clause in these Terms.
• Suspicious activity related to fraud, deception, or money laundering.
• Failure to complete identity verification or provision of false information.
• Direction from a legal authority.
• The user's own request.

Any settleable balance (legitimate and verified funds) will be returned before account closure. However, bhi88 reserves the right to forfeit all balances if evidence of prohibited activity is found.

You may request account closure at any time — contact us via live chat or send an email to [email protected].